PRIVACY POLICY

This Privacy Policy explains how Skinchology (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information. It applies when you visit our website, use our services, make a purchase, or communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to any individual using our Services—whether as a customer, website visitor, or another individual whose data we collect.

Please read this Privacy Policy carefully. By accessing our Services, you agree to the collection and use of your information as described here. If you do not agree, please do not use or access our Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
When we make updates, we will post the revised version on this page, update the “Last Updated” date, and follow all applicable legal requirements.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

INFORMATION WE COLLECT DIRECTLY FROM YOU

Information You Provide Directly

When using our Services, you may provide:

Contact details: name, address, phone number, and email.
Order details: billing and shipping addresses, payment confirmation, and order history.
Account details: username, password, and security questions.
Shopping activity: items viewed, added to cart, or added to wishlist.
Customer support messages: information you include when contacting us.

Certain features may not work if this information is withheld.

Information Collected Automatically

We also gather data automatically (“Usage Data”) using cookies, pixels, and similar tools. This may include device type, browser, IP address, network connection, and activity on the Site.

Information from Third Parties

We may receive information about you from:

Vendors and partners who support our Site and Services.
Payment processors who manage secure transactions.
Advertising or analytics providers who collect interaction data through pixels or cookies.

All third-party data is treated according to this Privacy Policy.

HOW WE USE YOUR PERSONAL INFORMATION

We use your information to:

Provide Products and Services. Process orders, payments, and shipments.
Market and Advertise. Send promotional messages or show relevant offers.
Protect Against Fraud. Detect and investigate suspicious or malicious activity.
Communicate with You. Offer support, updates, and guidance for your account.

COOKIES AND TRACKING TECHNOLOGY

Like many websites, we use cookies to improve your experience. Cookies help us remember preferences, run analytics, and better understand user behavior.

You can manage or block cookies in your browser settings. Please note that disabling them may affect functionality or cause parts of the Site to work incorrectly.

HOW WE DISCLOSE PERSONAL INFORMATION

We may share information with:

Vendors and third-party partners performing services such as payment processing, fulfillment, or analytics.
Marketing partners helping us promote our products.
Affiliates within our corporate group for business operations.
Legal authorities when required by law.

We do not sell or share sensitive personal data for profiling purposes.

CATEGORIES OF RECIPIENTS

– Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers).

– Business and marketing partners.

– Affiliates.

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

USER-GENERATED CONTENT

If you post reviews or other content publicly, that information becomes accessible to others. We cannot guarantee who will view or use it, so please avoid sharing sensitive information in public spaces.

THIRD-PARTY WEBSITES AND LINKS

Our Site may link to other websites not controlled by Skinchology.
Always review their privacy policies before sharing information. We are not responsible for the security or accuracy of third-party sites.

CHILDREN’S DATA

Our Services are not designed for children. We do not knowingly collect data from minors. Parents or guardians may contact us to request removal of a child’s information.

SECURITY AND RETENTION OF YOUR INFORMATION

We take reasonable steps to protect your data, though no system is completely secure. We keep information only as long as necessary to provide Services, comply with laws, or resolve disputes.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights to:

Access, correct, or delete personal data we hold.
Request a copy of your information or limit its use.
Designate an authorized agent to act on your behalf.

We may need to verify your identity before responding to requests.

COMPLAINTS

If you have a complaint, contact us using the information below. You may also contact your local data protection authority if you are not satisfied with our response.

INTERNATIONAL USERS

Your data may be processed or stored outside your country, including in the United States, where privacy laws may differ.
We take appropriate measures to protect data during international transfers.

CONTACT

If you have any questions about this PRIVACY POLICY or need further assistance, please contact us via email at info@skinchology.com or at the address below:

Skinchology
2617 W Holcombe Blvd, Suite F, Room 12
Houston, TX 77025
United States

832.267.7546

Last Updated: April 1, 2025